Cryptoorange

Privacy policy

Last Update: 12/08/2023

General

UAB Orange stream and its affiliates (hereinafter Orange stream, ‘we’, ‘us’, or ‘our’) are committed to protecting and respecting your privacy. This Privacy Policy (together with our Terms of Use) governs our collection, processing, and use of your Personal Information. We define ‘Personal Information’ as information that identifies you personally, e.g. your name, address, e-mail address, Trades, etc. 

This Privacy Policy governs the manner in which the collects, uses, processes, stores, and discloses information received from users of our website www.cryptoorange.lt in order to provide you with services available through the Website (hereinafter – the “Services”). 

This Privacy Policy has incorporated provisions of the EU General Data Protection Regulation (GDPR), ePrivacy Directive, and The Data Protection Act and is compliant with them and set in coherence with other valid generally binding legal regulations as we act in accordance with personal information processing rules within the European Economic Area (EEA). 

We respect and value the privacy of everyone who visits our Website or uses our services, and only collect and use information in ways that are useful to You and in a manner consistent with Your rights and our obligations under Data Protection Legislation. 

This Privacy Policy applies to the Website, the Services, and products offered by Orange stream (whenever you use Services through the Website or mobile application or by corresponding with us – for example, by e-mail or by filling out a messaging form on the Website). 

We assume that you have carefully read this document and accepted it. We may change this Privacy Policy at our sole discretion at any time. Any revisions to this Privacy Policy will be posted on the homepage of our Website. It is your obligation to periodically visit our Website to review any changes that may be made to this Privacy Policy. Your continued use of our Website constitutes your agreement to be bound by any such changes to this Privacy Policy. 

By using the Website, our Services, and products offered by Orange stream, contacting us you express your consent to the terms of this Privacy Policy. By clicking the confirm-checkbox while creating the Account on the Platform you provide us with your explicit consent to the terms of this Privacy Policy and all the data practices described in this Privacy Policy including the processing, storage, and usage of your Personal Data. 

If you disagree with this Privacy Policy, then you should refrain from using our Website, mobile application, and/or Services or opening an Account.  

If we decide to modify the purpose for which your Personal Information is collected and used, we will amend this Privacy Policy. 

The GDPR can apply to organizations located outside the EU 

The GDPR is relevant to any globally operating company, not just those located in the EU. Under the GDPR, organizations may be in scope if (i) the organization is established in the EU, or (ii) the organization is not established in the EU, but the data processing activities are with regard to EU individuals and relate to the offering of goods and services to them or the monitoring of their behavior. 

The types of Personal Information which we collect may include: 

  1. your name;
  2. your photographic identification or a short video fragment of yourself captured during the verification process;
  3. details from your identity documents (such as driver license, passport), number of the document date of issue and expiration, photographic identification, address etc.;
  4. your address;
  5. your e-mail address and telephone number(s);
  6. your password;
  7. your account and marketing preferences;
  8. your IP address, Browser and Operating System information;
  9. financial information (including, but not limited to banking statements, crypto wallet addresses, bank account number and other information or documents that may be relevant);
  10. documents establishing your source of funds;
  11. results of KYC or Politically Exposed Person (PEP) checks, including information collected by our suppliers;
  12. other Personal Data if provided during passing KYC/compliance/verification procedures (including additional), etc.
  13. your date of birth;
  14. and your Trades;
  15. your orders, instructions to us;
  16. your transactions using your account(s), including your account(s) in third-party bank(s), financial institution(s), payment card details, etc., the amount, originator or beneficiary, and time/date of the transfers you make and receive;
  17. Personal Data in your correspondence with us, by e-mail, telephone, messaging, texts, on-line chats, via social media, or otherwise;
  18. Personal Data related to payments to or from your accounts with us, provided by payment processing services, banks, card schemes and other financial services firms;
  19. Personal Data from credit reference agencies or fraud prevention agencies.
  20. names, roles, and contact details of individuals working for organizations;
  21. any Personal Data contained in correspondence with those individuals. 

 We will process your Personal Information only for the purpose(s) of providing to you the service(s) that you ask us to provide you and to satisfy the legal obligations stemming from regulatory obligations that arise from providing you the service(s) 

We may use your Personal Information for the following purposes: 

  1. your name; 
  2. your photographic identification or a short video fragment of yourself captured during the verification process; 
  3. details from your identity documents (such as driver license, passport), number of the document date of issue and expiration, photographic identification, address etc.; 
  4. your address; 
  5. your e-mail address and telephone number(s); 
  6. your password; 
  7. your account and marketing preferences; 
  8. your IP address, Browser and Operating System information; 
  9. financial information (including, but not limited to banking statements, crypto wallet addresses, bank account number and other information or documents that may be relevant); 
  10. documents establishing your source of funds; 
  11. results of KYC or Politically Exposed Person (PEP) checks, including information collected by our suppliers;
  12. other Personal Data if provided during passing KYC/compliance/verification procedures (including additional), etc. 
  13. your date of birth; 
  14. and your Trades; 
  15. your orders, instructions to us; 
  16. your transactions using your account(s), including your account(s) in third-party bank(s), financial institution(s), payment card details, etc., the amount, originator or beneficiary, and time/date of the transfers you make and receive; 
  17. Personal Data in your correspondence with us, by e-mail, telephone, messaging, texts, on-line chats, via social media, or otherwise; 
  18. Personal Data related to payments to or from your accounts with us, provided by payment processing services, banks, card schemes and other financial services firms; 
  19. Personal Data from credit reference agencies or fraud prevention agencies. 
  20. names, roles, and contact details of individuals working for organizations; 
  21. any Personal Data contained in correspondence with those individuals. 

Personal Data collection and usage: 

During the provision of services, we may also use software and other means, tools of third parties (independent service providers) (hereinafter – Service Providers), which also collect Personal Data of our Users. 

The procedure for collecting, processing, storing and using Personal Data is determined by the Privacy Policy of the relevant Service Provider. 

IP Addresses:

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and will not be used to identify any individual unless that same individual. 

Cookies:

Cookies are small files of letters and numbers, which use a unique identification tag and if you agree, they are stored on your device as a result of you using this website or other services we provide to you. Cookies are typically stored on your computer’s hard drive, which assigns a unique identification to your computer. Information collected from cookies is used by us to evaluate the effectiveness of our site, analyze trends, see what difficulties our visitors may experience in accessing our site, and administer the platform. We need this information to improve the quality of our service. 

 We use cookies to gather information about your access to our website and other services we provide to you. Please click at the relevant point on our web page to confirm that you agree to our use of cookies on your device. 

Disclosure of Personal Information:

Sometimes Your Personal Data may be disclosed to the third-party services providers. Where necessary or required we may share information with authorities, other companies for internal administrative purposes, companies which we cooperate with and to other third parties, such as third party service providers used in connection with our Services (e.g. various analytical services and financial institutions that we have partnered with to jointly create and offer a product). 

Here are the types of third parties we share information with: 

  • Our partners, who provide identity verification purposes service (client on-boarding, client identity verification, including PEPs and sanctions); 
  • Relevant government authorities or law enforcement agencies, where such disclosure is required by us to comply with the applicable laws and regulations; 
  • banks, credit card companies, and other financial institutions and insurance companies that cooperate with Orange stream. 

Rights of users:

As a data subject, You have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold: 

  • the right to object to Us using Your personal data for particular purposes; 
  • the right of access to the personal data We hold about You; 
  • the right to data portability (obtaining a copy of Your personal data to re-use with another service or organization); 
  • the right to rectification if any personal data We hold about You is inaccurate or incomplete; 
  • rights with respect to automated decision making and profiling; 
  • the right to be informed about Our collection and use of personal data; 
  • the right to restrict (i.e. prevent) the processing of Your personal data; 
  • the right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about You; 
  • the right to withdraw – you can withdraw your consent for your Personal Data processing at any time and ask us to stop access, storage, usage and other processing of your Personal Data if you believe that we do not have the proper rights to do so; 
  • the right to non-discrimination – we will not discriminate against you (as provided in applicable law) for exercising any of your rights as a Personal Data subject. 

To exercise any of these rights, please contact our Data Protection Officer at info@cryptoorange.lt 

Links:

Here may be links from our Site to other sites and resources provided by third parties. This Privacy Policy applies only to our Site. Accessing those third-party sites or sources requires you to leave our Site. We do not control those third party sites or any of the content contained therein and you agree that we are in no way responsible or liable for any of those third party sites, including, without limitation, their content, policies, failures, promotions, products, services or actions and/or any damages, losses, failures or problems caused by, related to or arising from those sites. We encourage you to review all policies, rules, terms and regulations, including the privacy policies, of each site that you visit. 

Security:

We have implemented technical and organizational security measures to ensure the confidentiality of your Personal Information and to protect your Personal Information from loss, misuse, alteration or destruction. Only authorized personnel of Orange stream have access to your Personal Information, and these personnel are required to treat the information as confidential. Where you have consented to, or we are obliged to pass on Personal Information to third parties to provide you with a requested service or in the carrying out of a regulatory or legal obligation, we will request that the same levels of technical and organizational security measure be applied through contractual arrangements, where possible. Technical and organizational security measures in place will, from time to time, be reviewed in line with legal and technical developments. іn the event of a personal data breach or the failure of the measures of protection of such information we will immediately notify you without undue delay. 

Retention of Personal Data:

The information discussed in this Privacy Policy is limited to personal information that may be used to identify a specific person. This differs from anonymous information, which cannot in any way be used to identify You. All the information we store that may in any way be used to identify you is treated with the greatest degree of caution. Your security is of primary importance to Us. We prevent using all the technology available to Us any unauthorized use, access, leak, changes, or loss to your personal information. 

 Your personal data will be retained for at least five (5) years after termination of the Business Relationship. To ensure the security and confidentiality of your Personal Data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction. 

Disposal of Personal Information:

Once we do not have any obligation to providing you with a service you requested, nor an obligation to hold Personal Information for regulatory or legal purpose, we will anonymize or dispose of your Personal Information in line with acceptable industry and security standards so that this cannot be subsequently retrieved and associated to you. 

Disclosure of Personal Data:

We may share Your Personal Data with the following Third Parties: 

  • external services or authorities when such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect Your vital interests; 
  • other Third Parties, including to foreign entities to enable the provision of services to You. 

 

When we disclose Your Personal Data to a Third Party, we take all reasonable steps to ensure that those Third Parties are bound by confidentiality and privacy obligations with respect to the protection of Your Personal Data. The disclosure is conducted in compliance with legal requirements, including entering into data processing agreements with the relevant Third Parties, to ensure that Personal Data is only processed in accordance with our instructions, applicable law and regulations and for the purpose specified by us and to ensure adequate security measures. 

Personal Data transfers:

Some features and requirements of our service, involve transferring Your information to the Third Party service providers outside the EEA. Where such service providers are not established in a country ensuring an adequate level of protection within the meaning of GDPR, the transfers will be covered by the standard data protection clauses adopted by the European Commission or by another appropriate safeguard mechanism. 

Personal Data we do not process:

We do not collect or store any information about children under 18. Minors and children should not use our Website and Services. By using our Website and Services, you represent that you have the legal capacity to enter into a binding agreement. 

We do not process any sensitive personal information, such as racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health or data concerning a natural person’s sex life or sexual orientation.

Marketing:

We will ask you for your consent on registration or post-registration, by providing you the ability to check marketing preferences check boxes located within your account profile page to allow us to contact you or use your Personal Information for marketing purposes. You have the right to retract the consent for us to process your Personal Information for marketing purposes. You can exercise your right to prevent such processing by unchecking marketing preferences check boxes on your account profile or by contacting us at any time on our e-mail. 

Our Data Protection Officer 

Our Data Protection Officer is the person in charge of ensuring our company adheres to this privacy policy info@cryptoorange.lt.  

Changes:

Orange stream has the discretion to update this privacy policy at any time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.  We encourage Users to frequently check the page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. 

Contact Us:

If you have any questions, comments, or concerns not specifically regarding our Privacy Policy and/or practices as it or they relate to the Platform, please contact us at our email address info@cryptoorange.lt